Presentation and support as we are on site!
By the help of the TeamViewer software it is possible for you to join a product presentation or product support
directly on your workstation. Everything you need is an internet connection, a browser and a telephone.
The TeamViewer mirrors our active desktop surface in realtime on your screen. So you can lay back and relax in your
desk chair while one of our colleagues presents you a "On Screen" presentation of our products.
As a matter of course TeamViewer works bidirectional, i.e. you can mirror your active desktop on our screen too. This
is very helpful for the product support, because, without long explanations and descriptions on phone, you can
present our colleagues "On Screen", where your problems are.
Furthermore TeamViewer enables our colleagues to access directly to your computer via remote control- as a matter of
fact your acceptance preconditioned, to solve the problems directly on your computer.
This is the way how TeamViewer works:
Download TeamViewer QuickSupport by clicking on the link
Depending on your browser settings either you are only
allowed to save the TeamViewer QuickSupport application - or you also can run it directly.
If you have chosen "Save" please start the TeamViewer
QuickSupport application after download. If you have chosen "Run" TeamViewer QuickSupport will run automatically
for one session.
After starting you have to tell our colleague the shown
"Partner ID" and the "Password" on phone.
After our colleague has entered the transmitted data the
session will be started.
The session is fully encrypted and secure. Read more on the
website of TeamViewer: